Privacy and Security
Park Chapel Christian Church (Park Chapel) respects the privacy of your information. When personal information is voluntarily submitted to Park Chapel it is contained within our church management database, Fellowship One (F1).
F1 is a product owned and managed by Fellowship Technologies (a part of Active Network, Inc.) used to house our records and information. (Though the database system is owned and managed by Fellowship Technologies, the information it contains is stewarded and managed by Park Chapel.) Through our contracted use of F1, Park Chapel is able to provide you access to your own contribution records and allow you to make donations online. This system is used by many churches throughout the world.
Fellowship Technologies proactively monitors and analyzes systems to identify security threats. Their data centers utilize systems for Intrusion Detection, Distributed Denial of Service, and many other external threats. They use the McAfee company to proactively test network vulnerabilities. Their sites are tested daily to ensure they pass FBI/SANS Internet Security Test. Users may notice the “live” HACKER SAFE mark, which appears only when a website meets the highest standards of the United States Government, Visa, MasterCard, American Express, Discover, and JCB. These high levels of Security standards also apply to the account management portal. The system uses fully encrypted data using SSL encryption, backed by 128-bit GeoTrust digital certification.
This security safety relies in-part on you the end-user, to protect your login and password. Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information accessible to others.
Refund Policy
If you made an error while entering the amount of your gift and need a refund, please contact Katie Ketchen at kketchen@parkchapel.org.
Further Questions
For more information on the Privacy, Security, and Refund Policies and Practices in use at Park Chapel, please contact Matt McConnell at mmcconnell@parkchapel.org.